Office Technology

The Office Technology two-year program prepares students for careers in a variety of office environments. A core curriculum is offered in office, accounting, and computer skills utilizing advanced office applications and software that are applicable to future employment. The Office Technology program offers two-year degree options in Medical Administrative Specialist and Administrative Office Management Specialist.

Certificates of Applied Science are offered in the areas of Medical Assisting, Computer Skills Specialist, and Legal Support Specialist (beginning on page 101 for details).

Computer Competency: Students must have a computer competency equal to CAPP131 Basic MS Office (basic Windows, Internet, Word, and Excel) to be determined through placement testing at enrollment. Students who do not meet these requirements will be required to take CAPP131 Basic MS Office at the beginning of their program, and the credits may be used to meet the elective requirements in later semesters.

Employment Information

Office Technology Associate of Applied Science Administrative Office Management

Administrative Office Management Career Outlook: According to The Bureau of Labor Statistics overall employment of secretaries and administrative assistants is expected to grow 12 percent from 2010 to 2020, about as fast as the average for all occupations. Employment growth, however, will differ by occupational specialty.

Employment of executive secretaries and administrative assistants is projected to grow 13 percent from 2010 to 2020, about as fast as the average for all occupations, as these workers continue to provide high-level support for executives.

Employment of medical secretaries is projected to grow 41 percent from 2010 to 2020, much faster than the average for all occupations. Employment growth will be driven by rapid growth of the healthcare and social assistance industries. An anticipated increase in the use of medical services by an aging population will require many additional medical secretaries. Employment of legal secretaries is expected to grow 4 percent from 2010 to 2020, slower than the average for all occupations. This slow employment growth is due primarily to the slower-than-average growth of the legal industry overall.

Employment of secretaries, except legal, medical, and executive, is expected to grow 6 percent from 2010 to 2020, slower than the average for all occupations. Although developments in office technology are certain to continue, many secretarial and administrative duties are of a personal, interactive nature and are not easily automated. Responsibilities such as planning meetings, working with clients, and instructing staff require tact and communication skills. Because technology cannot currently substitute for these interpersonal skills, secretaries and administrative assistants will continue to play a key role in most organizations.

Overall employment of secretaries and administrative assistants is expected to grow 12 percent from 2010 to 2020, about as fast as the average for all occupations. Employment growth, however, will differ by occupational specialty.

In addition to jobs coming from employment growth, numerous job openings will arise from the need to replace secretaries and administrative assistants who transfer to other occupations or retire. Job opportunities should be best for applicants with extensive knowledge of computer software applications. Applicants with a bachelor's degree are expected to be in great demand and will act as managerial assistants who perform more complex tasks.

Employment Opportunities with SOC Code:
Executive Secretaries Administrative Assistants 43-6011.00
Legal Secretaries 43-6014.00

Salary Forecast:  MT CO
Executive Secretaries Administrative Assistants 43-6011.00 41,850 49,800
Legal Secretaries 43-6014.00 27,510 34,270

For the most current salary information please refer to the Bureau of Labor Statistics “Occupational Outlook Handbook found at www.bls.gov/ooh/.

Program Cost:
Approximately $8,600

The Administrative Office Management Specialist option is designed to prepare students for both administrative management support and information management careers in order to effectively confront the new diverse and multifaceted challenges prevalent in today’s business environment.  This option covers current office management principles, concepts, and organizational trends, while focusing on technological changes in the workplace and information systems management at all levels.

Length of Program: 4 Semesters
Type of Program: Associate of Applied Science
Semester of Entry: Fall and Spring

FIRST YEAR

Fall Semester

BGEN105 Introduction to Business 3
CAPP153 MS PowerPoint 3
COMX111 Introduction to Public Speaking  3
Choose one of the following: 3
     M108T  Business Mathematics 
     M121  College Algebra
TASK113 Keyboarding and Document Processing 3
TASK150  Customer Service Strategies 3
Total Semester Credits 18

Spring Semester

CAPP154 MS Word 3
CAPP156 MS Excel 3
CAPP158 Basic MS Access 3
TASK201 Production Keyboarding 2
Choose one of the following: 3
     WRIT101 College Writing I 
     WRIT121T  Intoduction to Technical Writing
Elective Credits 3
Total Semester Credits 17

SECOND YEAR

Fall Semester

BGEN235 Business Law I 3
BMGT215 Human Resource Management 3
CAPP155  MS Publisher 3
CAPP254 Advanced MS Word 3
CAPP266 Advanced MS Excel 3
Choose one of the following: 3
     SOCI101 Introduction to Sociology 
     PSYX100  Introduction to Psychology 
     HR110T  Career Development and Human Relations
Total Semester Credits 18

Spring Semester

BGEN201  Foundations of Business Ethics 3
Choose one of the following: 3
     BMGT235 Management 
     PSYX161  Fundamentals of Organizational Psychology 
BMGT263  Legal Issues in Human Resources  3
TASK210 Office Success Strategies 3
TASK299 Integrated Office Capstone 3
Total Semester Credits  15
TOTAL CREDITS 68

Examples of elective credits are courses such as Business Law II, Accounting, Organizational Psychology, Management, Economics, Ten-Key Calculation, Employment Law, and others depending on the student’s skills, course prerequisites, and course availability.


Medical Administrative Specialist

This program prepares the student for employment in hospitals, medical offices, insurance companies, nursing homes, and public health agencies, often leading to careers in office management. The position of an administrative medical assistant requires skills in medical knowledge, computer technology, oral and written communications, and an awareness of effective office procedures. Positive interpersonal relations and teamwork are integrated into classroom activities.

Computer Competency: Students must have a computer competency equal to CAPP131 Basic MS Office (basic Windows, Internet, Word, and Excel), to be determined through placement testing at enrollment. Students who do not meet these requirements will be required to take CAPP131 Basic MS Office at the beginning of their program, and the credits may be used to meet the elective requirements in later semesters.

Employment Information

Medical Administrative Specialist Career Outlook: According to The Bureau of Labor Statistics employment of medical records and health information technicians is expected to increase by 21 percent from 2010 to 2020, faster than the average for all occupations. The demand for health services is expected to increase as the population ages. An aging population will need more medical tests, treatments, and procedures. This will also mean more claims for reimbursement from private and public insurance. Additional records, coupled with widespread use of electronic health records by all types of healthcare providers, should lead to an increased need for technicians to organize and manage the associated information in all areas of the healthcare industry.

Cancer registrars are expected to continue to be in high demand. As the population ages, there will likely be more types of special purpose registries because many more types of illnesses are detected and treated later in life.

Prospects will be best for those with a certification in health information. As EHR systems continue to become more common, technicians with computer skills will be needed to use them.

Employment Opportunities with SOC Code:
Medical Secretaries 43-6013.00
Medical Transcriptionists 31-9094.00
Medical Assistants 31-9092.00

Salary Forecast:  MT CO
Medical Secretaries 43-6013.00 28,240 33,590
Medical Transcriptionists 31-9094.00 31,450 33,320
Medical Assistants 31-9092.00 29,140 32,650

For the most current salary information please refer to the Bureau of Labor Statistics “Occupational Outlook Handbook found at www.bls.gov/ooh/.

Program Cost:
Approximately $8,900

Length of Option: 4 Semesters
Type of Program:  Associate of Applied Science 
Semester of Entry: Fall and Spring

FIRST YEAR

Fall Semester

BGEN105 Introduction to Business 3
CAPP154 MS Word 3
COMX111 Introduction to Public Speaking 3
Choose one of the following: 3
     M108T  Business Mathematics 
     M121  College Algebra
TASK113 Keyboarding and Document Processing 3
Elective Credits 3
Total Semester Credits 18

Spring Semester

ACTG101 Accounting Procedures I 3
AHMS148  Medical Terminology and the Human Body 4
CAPP153 MS PowerPoint 3
CAPP156 MS Excel 3
TASK201 Production Keyboarding 2
Choose one of the following: 3
     WRIT101 College Writing I 
     WRIT121T  Intoduction to Technical Writing
Total Semester Credits 18

SECOND YEAR

Fall Semester

AHMS252  Computerized Medical Billing 3
CAPP155 MS Publisher 3
CAPP158 Basic MS Access 3
CAPP254 Advanced MS Word 3
CAPP256 Advanced MS Excel 3
TASK150 Customer Service Strategies 3
Total Semester Credits 18

Spring Semester

AHMS218 Complete Medical Coding 3
BMGT263 Legal Issues in Human Resources  3
TASK210 Office Success Strategies  3
TASK299  Integrated Office Capstone  3
Choose one of the following: 3
     SOCI101 Introduction to Sociology 
     PSYX100  Introduction to Psychology 
     HR110T  Career Development and Human Relations
Total Semester Credits 15
 
TOTAL CREDITS  69

Examples of elective credits are courses such as Nutrition, Computerized Accounting, Contemporary Economics, Legal Terminology, and others depending on the student’s skills, course prerequisites, and course availability.


Computer Skills Specialist

The Computer Skills Specialist option is designed to prepare students for computer support positions in order to effectively confront the new diverse and multifaceted challenges prevalent in today’s business environment. This option covers current software, customer service, and business communication concepts, while focusing on technological changes in the workplace and information systems at all levels.

Computer Competency: Students must have a computer competency equal to CAPP131 Basic MS Office (basic Windows, Internet, Word, and Excel) to be determined through placement testing at enrollment. Students who do not meet these requirements must take CAPP131 at the beginning of their program, and the credits may be used to meet the elective requirements in later semesters.

For Gainful Employment Information click here.

Certificate Name: Computer Skills Specialist

Job Title & Subsequent Codes: 43-6011
Executive Secretaries, Executive Administrative Assistants


Length of Option: 2 Semesters
Type of Program: Certificate of Applied Science
Semester of Entry: Fall and Spring

Fall Semester

CAPP154 MS Word 3
CAPP156 MS Excel  3
TASK113 Keyboarding and Document Processing  3
Choose one of the following: 3
     M108T Business Mathematics 
     M121  College Alegbra
Choose one of the following: 3
     WRIT101 College Writing I 
     WRIT121T  Intoduction to Technical Writing
Total Semester Credits 15

Spring Semester

CAPP153 MS PowerPoint  3
CAPP254 Advanced MS Word 3
CAPP266 Advanced MS Excel 3
Choose one of the following: 3
     MART145 Web Design 
     CAPP158  Basic MS Access
TASK150 Customer Service Strategies 3
Total Semester Credits  15
TOTAL CREDITS 30


Legal Support Specialist

The need for qualified legal office personnel in private law firms, state government, insurance companies, and many other offices continues to increase. The Legal Support Specialist Certificate option provides training to ensure employability within a one-year period of time in the areas of writing, math, computer applications, human relations, and legal concepts.

Computer Competency: Students must have a computer competency equal to CAPP131, Basic MS Office (basic Windows, Internet, Word, and Excel) to be determined through placement testing at enrollment. Students who do not meet these requirements must take CAPP131 at the beginning of their program.

 For Gainful Employment Information click here.

Certificate Name: Legal Support Specialist

Job Title & Subsequent Codes: 43-6012
Legal Secretaries


Length of Option: 2 Semesters
Type of Program: Certificate of Applied Science
Semester of Entry: Fall and Spring

Fall Semester

CAPP156  MS Excel 3
OT161 Legal Terminology 2
Choose one of the following: 3
     M108T Business Mathematics 
     M121  College Algebra
Choose one of the following: 3
     TASK113 Keyboarding and Document Processing 
     CAPP154  MS Word
Choose one of the following: 3
     WRIT101 College Writing I 
     WRIT121T  Intoduction to Technical Writing
Total Semester Credits 14

Spring Semester

CAPP254  Advanced MS Word 3
OT165 Introduction to Legal Research  2
OT223 Introduction to Civil Litigation and Montana Courts 2
TASK150 Customer Service Strategies 3
TASK210 Office Success Strategies 3
Choose one of the following: 3
     CAPP266 Advanced Excel 
     CAPP153  Basic MS Access
Total Semester Credits  16
TOTAL CREDITS 30


Medical Assisting

This one-year Certificate of Applied Science is available for Office Technology students or for students who have completed their first semester of prerequisites of the Nursing program. The first semester includes courses completed in either Office Technology or Nursing programs. The second semester includes Office Technology courses with a medical or office emphasis.

For Gainful Employment Information click here.

Certificate Name: Medical Assisting

Job Title & Subsequent Codes: 31-9092
Medical Assistants


Length of Option: 2 Semesters
Type of Program: Certificate of Applied Science
Semester of Entry: Fall and Spring

Fall Semester

AHMS252 Computerized Medical Billing 3
CAPP153 MS PowerPoint  3
Choose one of the following: 3/4
     AHMS148 Medical Terminology and the Human Body 
     BIOH201  Anatomy and Physiology I
Choose one of the following: 3
     M108T Business Math 
     M121  College Algebra  
Choose one of the following: 3
     WRIT101 College Writing I 
     WRIT121T  Intoduction to Technical Writing
Total Semester Credits 15/16

Spring Semester

AHMS218 Complete Medical Coding 3
TASK113 Keyboarding and Document  3
TASK150 Customer Service Strategies 3
Choose one of the following: 3
     CAPP131 Basic MS Office 
     CAPP154  MS Word
Choose one of the following: 3
     SOCI101 Introduction to Sociology 
     PSYX100  Introduction to Psychology
Total Semester Credits 15
TOTAL CREDITS 30/31